Grievance Appellate Committees

On 27th January, 2023, the Centre notified three Grievance Appellate Committees (GACs) under an amendment to IT Rules 2021.

Need

  • The need for GAC was created due to large numbers of grievances being left unaddressed or unsatisfactorily addressed by Internet Intermediaries.

About Grievance Appellate Committees (GACs)

Virtual Digital Platform

  • The GAC will be a virtual Digital platform that will operate only online and digitally - wherein the entire appeal process, from filing of appeal to the decision thereof, shall be conducted digitally.
  • GACs will look into users' complaints against large social media companies such as Facebook, Twitter and ....
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